Our support portal is always updated with the latest advice about how to use Consultation Manager's features to their full capabilities.
Insights
Explore the latest stakeholder relationship management trends, techniques, and strategies.
We're dedicated to your success and have expanded our customer success team to ensure that you're getting the expert help you need.
Have you previously contacted Consultation Manager’s Support Team? As Customer Success Manager, it is my role within the organisation to ensure your customer experience and needs are met, with the highest level of satisfaction. We have been doing a lot
The Consultation Manager team joined the Financial Year Reflection panel discussion to reflect on best practices for customer success.
The current US government has created a plan for building and restoring infrastructure with a $1 trillion investment over a 10-year period.
Discover how the Department of Transport and Main Roads and GHD ensured local residents were informed about a major highway upgrade.
Discover the different scenarios in which you may want to use online or offline community engagement, or a combination of both.
We discuss how to leverage a stakeholder relationship management platform to create efficiencies over multiple overlapping projects.
Discover how a stakeholder relationship management platform can act as a centralised and cost-effective source of information.
Discover why public outrage could be a major risk to your project and how to implement the right communication strategies to avoid it.
Discover how you can start importing emails and stakeholder information from Lotus Notes directly into Consultation Manager.
Learn more about our acquisition of Social Pinpoint, an online community engagement platform that gives more people a voice.
Discover how WA Water Corporation used Consultation Manager for community and stakeholder engagement on its groundwater replenishment scheme.
Discover how to keep your stakeholder relationship management platform and contact lists up to date all of the time.
Discover how Consultation Manager's ISO 27001 and ISO 9001 accreditation reflects our commitment to quality and information security.
Discover why maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management.
With an ever-growing smorgasbord of tools and technologies at your fingertips, we discuss how to be an innovative communications professional.
High stress situations call for a high degree of empathy. We explore how to strengthen stakeholder relationships in intense moments.
Over the coming months we will be showcasing some of the best projects from the Champions of Innovation award. Casey Next is a project that used innovative approaches to engage hard to reach groups. Recently City of Casey supported by
Discover what public outrage is and learn how to communicate empathetically with highly stressed stakeholders.
Our Spotlight Series recognises the people doing great things in our industry, giving you a behind-the-scenes look into what makes them tick.
Congratulations to Novo Rail Alliance and Aurecon, the winners of the Champions of Innovation Award in Community Engagement.
Consider these three community engagement tactics before deciding how you are going to consult with your community.
Our integration with community engagement leaders, Social Pinpoint, makes it easier for you to track stakeholder sentiment.