A View from You During a Pandemic

We recently participated in a national Virtual Town Hall broadcast called A View from You, hosted by Dr. Larry Schooler. This broadcast was a ‘reverse’ town hall, where the panelists asked community members questions and captured their comments. “A View From You” is a one-of-a-kind, national conversation surrounding COVID-19, where the community takes center stage to give […]

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Feature Highlight – Importing

Our Importing tool in enables you to import data directly into Consultation Manager, allowing you to consolidate your information from other engagement and software tools or spreadsheets your team may be using. The import tool allows you to import data such as Stakeholders, Events, and Properties which you can use right away for reporting and […]

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Feature Highlight – Complaint Tracking

Identifying your Stakeholder pain points and ensuring these issues are addressed can have a major impact on your engagement strategy and community perception as your projects evolve. The new Complaint Tracking module in Consultation Manager has been tailored to maximize your ability to track, assign, and report on Stakeholder issues as they occur.   What […]

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What We Learned from our COVID-19 Roundtable Sessions: Stakeholder Engagement Throughout COVID-19

Over the last few weeks, we held a series of roundtable webinar sessions to enable community and stakeholder engagement professionals around the world to share ideas and ask questions around how they are engaging their community during social distancing enforcements. Most public engagement professionals are still in the beginning stages of figuring out what works […]

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Feature Highlight – Dashboard

The Consultation Manager Dashboard is the quickest way to view a snapshot of your general Project engagement and statistics.   Track your top Issues from the last 30 days At a glance check the main (top 10) issues raised by your Stakeholders in the last 30 days, you can also apply your Project filter to […]

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Is Engagement Changing Forever?

Digital, cloud based engagement and consultation tools have been growing in popularity for some time, but in recent weeks, their importance for managing consultation and engagement activities has been increased dramatically.   The complete cessation of face to face engagement strategies has meant that stakeholders can only be reached by tools such as email, phone, […]

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Webinar Recording: COVID-19 Virtual Round Table

 Watch the recording below! Watch Here How are you engaging your community during COVID-19? Communications and stakeholder engagement professionals are encouraged to join us for a small, interactive session (maximum of 6 attendees) to discuss and share strategies around engaging communities during COVID-19. These sessions will give you the opportunity as a group to discuss […]

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Working Remotely: Tips from our Team

  Colin – CTO Social Pinpoint/ Consultation Manager “Working from home means you don’t have to stick to 9-5. Use the time to embrace flexibility and take that walk at 2pm or your morning gym session at 10”   Ollie – Head of Operations Social Pinpoint “Avoid distractions! some people work better with background noise […]

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Communication vs. Engagement

Last month I wrote about communication and its importance in basically every aspect of life. It’s integral to successful project management and, used effectively, makes sure your stakeholders know what’s going on, and helps reduce public backlash. But what about engagement? Is there a difference between communication and engagement? In the stakeholder engagement world, the […]

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Communication: Are you getting the most out of it?

I’m a huge advocate for communication in any aspect of life. Even more so, for effective communication. I haven’t come across a lot of problems, be they relationship or work issues, that can’t be helped with better interaction and dialogue between the parties involved. So, when it comes to stakeholder engagement, I’m going to highly […]

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