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    Seattle Public Utilities: Building a Centralized Approach to Stakeholder Engagement
    As Seattle Public Utilities (SPU) expanded its services to keep pace with a growing city, managing its network of stakeholders became increasingly complex. Today, SPU serves over 1.6 million people across the greater Seattle area, and its programs have grown
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Tag: CRM

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  2. Tag Archives: CRM

Integrate Your Feedback Platform and SRM to Engage with Stakeholders

When managing significant infrastructure approvals projects, effective project management and community engagement aren’t just a matter of convenience—they are a strategic move that can yield substantial benefits.

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community engagement CRM feedback platform Social Pinpoint stakeholder engagement

Turn Complaints into Positive Relationship Building

Complaints and grievances with stakeholders can be inevitable. But while these issues may initially seem like roadblocks, they also present an opportunity for growth and positive relationship building.

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Consultation Manager CRM stakeholder engagement stakeholder management

5 Strategies to Deal with Difficult Stakeholders

We all know organisations depend on stakeholders. They are integral to projects and their success. But, what do you do when you’re met with complaints, pushbacks, and negative interactions?

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community engagement Consultation Manager CRM stakeholder engagement stakeholder management

New feature release! Lotus Notes Add-in

Discover how you can start importing emails and stakeholder information from Lotus Notes directly into Consultation Manager.

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Keep your Database, CRM and Contact Lists Clean With These 8 Tips

8-tips-to-manage-stakeholder-database

Discover how to keep your stakeholder relationship management platform and contact lists up to date all of the time.

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CRM data management data sovereignty database efficiency stakeholder database stakeholder engagement stakeholder management

Information Security and Quality – We are ISO 27001 and ISO 9001 Certified

Consultation-Manager-ISO-certification-ISO27001-ISO9001-blog

Discover how Consultation Manager’s ISO 27001 and ISO 9001 accreditation reflects our commitment to quality and information security.

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7 Benefits (and some Common Pitfalls) of Stakeholder Databases

Blog-7-benefits-of-a-well-designed-stakeholder-database

Discover why maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management.

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CRM data management efficiency knowledge management stakeholder database stakeholder management

Innovation: 4 Tips For Every Communications Professional

communications-professionals-4-tips-for-innovative-communication

With an ever-growing smorgasbord of tools and technologies at your fingertips, we discuss how to be an innovative communications professional.

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Communications community engagement CRM customer experience innovation Public Relations stakeholder management

Notes from the CEO: Data, data, everywhere!

Businessman drowning in paper waving flag labelled 'help'

Discover the benefits of consolidating all of your distributed stakeholder communication into a single repository with Consultation Manager.

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community consultation community engagement cost savings CRM data management database efficiency risk management software spreadsheets stakeholder engagement

Notes from the CEO: Why go cloud?

Discover how a cloud-based stakeholder relationship management platform can give you more transparency, mobility, collaboration, and savings.

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community engagement cost savings CRM data management database efficiency risk management SaaS stakeholder engagement
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Consultation Manager is owned and operated by MySite, a specialised global, software company with a focus on community and stakeholder relationship management software through our core products of Consultation Manager, and Social Pinpoint. 

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