Last month I wrote about communication and its importance in basically every aspect of life. It’s integral to successful project management and, used effectively, makes sure your stakeholders know what’s going on, and helps reduce public backlash. But what about engagement? Is there a difference between communication and engagement? In the stakeholder engagement world, the […]
I’m a huge advocate for communication in any aspect of life. Even more so, for effective communication. I haven’t come across a lot of problems, be they relationship or work issues, that can’t be helped with better interaction and dialogue between the parties involved. So, when it comes to stakeholder engagement, I’m going to highly […]
Last year we were fortunate enough to attend a workshop with internationally renowned Dr. Peter Sandman, who is an expert in managing public outrage and risk communication. We aren’t by any means experts in this area but we felt compelled to share some of our key learnings. In our previous article, Managing Stakeholders in High-Stress […]
‘Innovation’ has been the word on everyone’s lips for some time now. Individuals and organisations alike are being challenged to adopt innovative approaches to keep up with a fast-paced, flooded and fragmented business landscape. This is true more than ever for communications professionals, who must find new ways to connect with stakeholders, communities, media, government […]
We recently spent some time with internationally renowned Dr. Peter Sandman who is an expert in managing public outrage and risk communication. In our last article we covered a brief introduction to public outrage and the foundations for empathetic communication. Today we will cover four advanced approaches to managing stakeholders in high stress situations with […]
Over the coming months we will be showcasing some of the best projects from the Champions of Innovation award. Casey Next is a project that used innovative approaches to engage hard to reach groups. Recently City of Casey supported by Capire undertook its most ambitious community engagement program to date – Casey Next. The Challenge […]
Managing Public Outrage with Dr. Peter Sandman Last week we had the opportunity to spend some time learning from internationally renowned Dr. Peter Sandman at his Risk Communication and Reputation Management Intensive Seminar. What we learned was surprising, somewhat confronting, and applicable in more ways than we could have imagined. The seminar covered a range […]
We’re thrilled to announce the winner of the Champions of Innovation Award in Community Engagement. Congratulations to Novo Rail Alliance and Aurecon who led the communication and engagement within the project. Novo Rail, as a partnership between Aurecon, Laing O’Rourke and RCR Infrastructure together with Transport for New South Wales, worked together to deliver the […]
Written by Sarah Connell from Social Pinpoint Community engagement projects come in all shapes and sizes, as do the methods used by practitioners to engage with their communities. Regardless of the project, or the method used, the common objective is to collect meaningful data that can be analysed and used to make informed decisions. We […]
Are you being innovative in your approach to engagement? Have you been working on a project that deserves recognition? We are inviting all practitioners in stakeholder and community engagement, planning, communications, media and public relations to submit entries for the 2016 Champions of Innovation in Engagement Awards. This award recognises outstanding initiatives or projects that […]