Skip to content

Why Engage? We ask Seqwater

Seqwater is South East Queensland’s bulk water authority, operating and maintaining an extensive network of dams, treatment plants, reservoirs and pipelines to provide a safe, secure and reliable bulk water supply to the region.

Seqwater also provides essential flood mitigation and irrigation services, and manages recreation facilities visited by almost 2.6 million people every year.  Members of the community interact with Seqwater’s park rangers, communication and recreation teams, engineers, operators and contractors on a daily basis.

We ask Seqwater’s Corporate and Community Relations Manager Liz Kearins, to share some insights into why they engage:

 

At Seqwater, our vision is “Healthy communities, prosperous region”, and our purpose is partnering to deliver safe, secure and cost-effective water and catchment services to our customers and communities.

To make that vision a reality, we need to work collaboratively with our communities, customers, industry, stakeholders and government. We also need to be able to collect and curate data which provides insights into the communities we serve. In striving to work in partnership with others wherever we can, we need to be able to engage actively, achieve a high level of satisfaction with our stakeholders and customers, and identify opportunities to improve.

With many organisations putting in place dedicated resources and policies to manage stakeholder and community engagement, the importance of these activities is only going to rise. And although the days of sticky notes on the wall are not quite over yet, organisations are looking to innovation and technology to help engage with more people, more efficiently, and in a more meaningful way.

Want to learn how other organisations manage their stakeholder and community engagement? Download the free information sheet for your industry.


RELATED READING


Make Your Community Engagement Meaningful Using These Three Tactics
Innovation: 4 Tips For Every Communications Professional
Case Study: Novo Rail – Winner of the COI Award for Community Engagement
The Power of Proactive Engagement

Subscribe to
our newsletter.

We send out a monthly round-up of the best stakeholder relationship management insights and trends. And, we promise that is all you will receive.

The latest stakeholder management insights

How You Can Enhance Social Value with an SRM
Traditional spreadsheets have proved to be a valuable tool in storing and managing stakeholder data. However, as businesses evolve, so do their requirements for effective stakeholder management.
The Value of Reflection and Building Positive Relationships
Effective communication and building positive relationships stem from knowing when to listen, speak and act. However, to understand how to interact well, you may need to dig a little deeper.
The Impact of Partially Completed Surveys in Stakeholder Engagement
If surveys are only partly filled out or contain unanswered questions from respondents, it can raise legal and ethical concerns that may influence and impact stakeholder engagement.

Start building better
stakeholder relationships.

Request a demo today.