Skip to content

Demographic profiling – know your community

When preparing a community engagement strategy, you need to know who your community members are, because if you don’t understand key aspects of your community, such as their history, age, social and economic characteristics or even their political persuasion, your engagement may not be as effective as it could be… Here’s what you need to know about demographic profiling.

Community Profiles

Community (or stakeholder) or demographic profiling are a useful way of developing an understanding of the people in a geographical area or a specific community of interest.

This understanding can assist in the development of a community engagement plan and influence who the key stakeholder groups are and how best to get them involved in your project. By undertaking demographic modelling of the community you’re trying to engage with, you will be in a better position to establish what techniques are likely to gain more traction – for example, if the population is dominated by young professionals, public meetings that eat up one’s free time are unlikely to be an attractive prospect, whereas online methods that are easy and quick to use will likely experience greater participation rates.

Furthermore, demographic profiling will help you gain an understanding of what motivates your community – are they pro-development, environmentally conscious, have they responded positively to past projects or do they have deep-rooted historical connections to a place that may influence their feedback?

“Sometimes the best-laid plans will be unsuccessful because the community has been misunderstood or not adequately understood.”

Community Demographic Profiling can:

  • Highlight the gaps in your understanding of the community
  • Encourage broader thinking about ‘who’ a community is and ‘who’ should be targeted in an engagement project, and what methods will be most effective
  • Help determine who is likely to be affected by a project, and therefore may require additional attention

When you really know who the community is, you will be better placed to design engagement strategies that are going to work.


This article was written by our partners at Social Pinpoint. Click here to view the original article.

Subscribe to
our newsletter.

We send out a monthly round-up of the best stakeholder relationship management insights and trends. And, we promise that is all you will receive.

The latest stakeholder management insights

How to Communicate With Stakeholders When Sentiment is Negative

When you’re working on a major project, it’s likely that you’ll encounter conflicting stakeholder needs. If sentiment is negative, it’s crucial to acknowledge rather than ignore the feedback, here's a six-step process to help you out.

Communication vs. Engagement

We all know that better quality interactions between you and your stakeholders will result in better outcomes for your project. But these interactions hinge on effective communication and quality stakeholder engagement. So, is there really a difference between communication and engagement?

Understanding Stakeholder Needs and Expectations with Data

Understanding stakeholder needs throughout a project is essential to success. Once you have a data capture procedure in place, there are three ways that you can leverage your SRM to ensure that you understand and are responding to stakeholder needs.

Start building better
stakeholder relationships.

Request a demo today.