There was a time when sticky notes on a wall used to be enough for your engagement projects. Now, there’s an increasing emphasis on using a mix of online and offline practices to help reach your audience. With Internet access in 86% of Australian households, online engagement tools are fast becoming the quickest, easiest and […]
One of the more common uses of Consultation Manager is to manage public submissions. And on highly contentious projects, submission numbers can run into the thousands. Managing such huge volumes of data without efficient tools can be a nightmare. By allowing you to categorise submissions, Consultation Manager makes it easy to drill down to the key issues and quickly make sense of your data. But […]
One of the most common problems we see when speaking to organisations who are considering implementing a Stakeholder Management system is distributed data. Stakeholder engagement is a complex process and isn’t the exclusive realm of the communications professional. Engagement occurs whenever a member of your team has contact with someone who has an interest in your organisation’s activities. […]
At Consultation Manager, we made the decision to go to the cloud in 2005 – before it was ‘a thing’. We called it ‘web-based software’, which was admittedly far less cool than ‘cloud computing’, which Google and Amazon started promoting in 2006 and ‘Web 2.0’, which was popularised around the same time. But what do […]
With over 2 million customers and 30,000 key stakeholders, change is a constant for the Water Corporation in Western Australia. To manage this change smoothly, and save thousands of dollars a year in doing so: enter Stakeholder Self Manager. The health of your database directly impacts on the health of your business […]
We know you’re busy and we want to help. That’s why we’ve developed a toolset to help you work more efficiently. Using our Microsoft Office Toolset you can upload emails, documents and spreadsheets directly to Consultation Manager. All without having to leave what you’re working on. Click here to install the Toolset How will the Microsoft […]
In a large organisation, there are often multiple points of contact with key stakeholders: your engagement team, your media team, your government relations team, your field workers, your call centre, your contractors, the list goes on. Regardless of this complexity, stakeholders will often view your organisation as a single entity and become frustrated at not […]
Business is building relationships. Relationship management, and in particular stakeholder engagement are now vital to the success of a wide range of organisations, their activities and projects. The question ‘are you engaging your stakeholders?’ is now ‘what is your stakeholder engagement strategy?’, and ‘what is the best system to manage engagement?’. Gone are the days […]
Unlike most Software as a Service (SaaS) providers, we don’t license our software on a per-user basis. While it may seem crazy to fly in the face of common practice, particularly when some of those common practitioners include Microsoft and Salesforce, there are several compelling reasons why we think unlimited user licenses is the only […]
Choice is ubiquitous in our world; we choose what to wear in the morning, what to eat, what to watch on Netflix, and, of course, whether to perform certain business functions in-house or purchase from an external provider! More and more organisations are realising the importance of a stakeholder engagement strategy to help achieve organisational […]