Communication vs. Engagement
Last month I wrote about communication and its importance in basically every aspect of life. It’s integral to successful project management and, …
Community Engagement
Demographic profiling – know your community
When preparing a community engagement strategy, you need to know who your community members are, because if you don’t understand key aspects …
3 benefits of knowledge sharing creating efficiencies across teams
There are many benefits of knowledge sharing. Organisational sharing expertise helps create a competitive business advantage. Knowledge Management Systems improve operational efficiency and help …
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Why you need a community engagement strategy
Having a community engagement strategy is not the next big thing… Let me explain. The reason community engagement is not the next …
Online community engagement for land-use planning
For land-use planning organisations, community engagement is generally undertaken in a traditional form (an ad in the local newspaper, notification on Council’s …
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Online Engagement vs Offline Engagement: Is one more successful than the other?
Imagine yourself sitting in a town hall meeting discussing the latest traffic project in the city. An individual stands up and angrily …
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COO Chats: Going in Blind
Risks associated with isolated engagement Over the last year I’ve seen a shift in the reason clients come to us. In our …
Proactive Engagement with Community and Stakeholders: WA Groundwater Replenishment Scheme
Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about an innovative …
Innovation: 4 Tips For Every Communications Professional
‘Innovation’ has been the word on everyone’s lips for some time now. Individuals and organisations alike are being challenged to adopt innovative …
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Managing Stakeholders in High-Stress Situations with Advanced Empathetic Communication
We recently spent some time with internationally renowned Dr. Peter Sandman who is an expert in managing public outrage and risk communication. …
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