Skip to content

Case Study – Newcrest Mining Community Benefits

Newcrest Mining is one of the world’s largest gold mining companies, owning and operating a portfolio of low-cost, long-life mines, brownfield and greenfield exploration projects across Australia, Papua New Guinea, Indonesia, and West Africa. With over $400K donated each year from the Cadia Valley Operations alone to a variety of community and charity groups, learn how implementing one simple feature on their Consultation Manager platform has helped manage the entire community benefits program.

The Challenge

Newcrest mining realises that their economic and social contribution is critical to maintaining a license to operate.

Their Cadia Valley Operations distributes more than $400,000 each year to support community groups in the area like Salvation Army and the Smith Family. Receiving and processing hundreds of applications for sponsorship and funding each year necessitated a system that could:

  • Capture and store a history of all information relating to applications in a centralised repository
  • Manage budgets and allocation of funds to different geographic, demographic or community groups
  • Streamline the application process.

The Solution

Newcrest Mining added the Consultation Manager Community Benefits feature as a customisation to their Enterprise Platform. The Community benefits feature tracks applications for funding and manages the entire community benefits program on an ongoing basis.

Key Outcomes

  • Tracking budgetary expenditure against overall budget allocation
  • Building a profile of budgetary allocations to community groups or regions
  • Reduced manual data entry and double handling with data automatically feeding into Consultation Manager
  • Simplification and increased transparency of assessments with record of approval/rejections
  • Ability to have oversight of, and report on the outcomes of the program. View reports.

“The Consultation Manager Community Benefits feature has been a huge time saver. Now our records are more accurate and comprehensive”.

 Alison Farrar, Newcrest Mining

Watch the Newcrest Mining Testimonial.

Subscribe to
our newsletter.

We send out a monthly round-up of the best stakeholder relationship management insights and trends. And, we promise that is all you will receive.

The latest stakeholder management insights

How You Can Enhance Social Value with an SRM
Traditional spreadsheets have proved to be a valuable tool in storing and managing stakeholder data. However, as businesses evolve, so do their requirements for effective stakeholder management.
The Value of Reflection and Building Positive Relationships
Effective communication and building positive relationships stem from knowing when to listen, speak and act. However, to understand how to interact well, you may need to dig a little deeper.
The Impact of Partially Completed Surveys in Stakeholder Engagement
If surveys are only partly filled out or contain unanswered questions from respondents, it can raise legal and ethical concerns that may influence and impact stakeholder engagement.

Start building better
stakeholder relationships.

Request a demo today.