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Stakeholder Relationship Management for Utilities
From planning to delivery, keep teams aligned and stakeholders informed with a centralized platform.
Know Who You’ve Engaged. Show What You’ve Heard.
Utilities operate in complex, high-stakes environments—where infrastructure upgrades, service expansions and environmental initiatives demand coordinated, transparent engagement. Consultation Manager helps you manage every stakeholder interaction in one place, reducing duplication, improving response times, and protecting public trust.
Key Benefits
A single source of truth—centralize every stakeholder interaction: Capture and manage all engagement activity in one secure platform to ensure consistency, accountability, and informed decision-making.
Eliminate communication overlap and duplication: Give teams visibility into all interactions to avoid mixed messages, reduce confusion, and streamline stakeholder engagement.
Streamline regulatory reporting processes: Quickly generate accurate, audit-ready reports that meet compliance requirements and reduce administrative burden.
Empower cross-team collaboration: Enable seamless coordination across departments and partners with secure, role-based access to shared stakeholder data.
Trusted by Leading Utilities Across North America and Australia
Features of Consultation Manager
Centralized stakeholder profiles with full engagement history: Track all interactions, feedback, and issues in one place for context and continuity.
Complaint tracking and follow-up tools for fast resolution: Log and manage issues with built-in workflows for timely resolution.
Outlook add-in for email sync: Capture emails directly from Outlook to reduce manual entry and keep records updated.
Secure, role-based access for internal teams and external partners: Set permissions to manage access and enable safe collaboration.
Advanced stakeholder segmentation and sentiment analysis: Group stakeholders and monitor sentiment to guide engagement.
- Built-in SMS and email tools: Send targeted updates directly from the platform, with all communications logged and linked to relevant projects and stakeholders.
