Ready to modernize public involvement?
See why transportation teams adopt Consultation Manager to centralize engagement, reduce risk, and accelerate reporting.
Stakeholder Relationship Management for Transportation Agencies
Centralize public involvement, ensure NEPA and IIJA compliance, and keep transportation projects on track with Consultation Manager, your purpose-built SRM platform.
The Consultation Manager Difference
Know who you’ve engaged. Show what you’ve heard. Deliver with confidence.
Major transportation projects require more than technical execution. They depend on transparent and coordinated engagement across agencies, jurisdictions, and communities. Consultation Manager centralizes every interaction, helping teams stay aligned, eliminate duplication, and generate instant, audit-ready reports.
Trusted by Leading Transportation and Infrastructure Organizations in North America & Australia
Core Benefits for Transportation Teams
Single source of truth for all stakeholder interactions and issues: Centralize contacts, meetings, comments, and commitments in one secure platform. With a complete record of engagement, districts, consultants, and project teams stay aligned, reduce miscommunication, and prevent duplicated effort across multiple phases or regions.
Audit-ready records for environmental review and grant reporting: Automatically log interactions and track responses for NEPA, IIJA, and other regulatory requirements. Generate instant, defensible reports to satisfy internal leadership, regulatory agencies, and funding partners.
Built for complex, multi-phase, multi-region transportation programs: Designed to handle large-scale infrastructure projects, Consultation Manager supports coordinated engagement across multiple teams, jurisdictions, and project stages, making it easier to manage complexity and keep programs on schedule.
1 - Centralize
Keep all stakeholders, organizations, meetings, comments, and commitments in one secure platform. Eliminate scattered spreadsheets and fragmented notes so every team, district, and consultant works from a complete, consistent record.
2 - Comply
Generate audit-ready reports to fully support NEPA public involvement and IIJA reporting quickly and accurately. Maintain defensible records for regulators, leadership, and funding partners without spending hours manually compiling and verifying data.
3 - Coordinate
Provide districts, consultants, and external partners with role-based access so everyone works from a single source of truth. Streamline collaboration across teams, projects, and regions, reducing miscommunication and keeping complex programs on schedule.
Key Platform Capabilities
Stakeholder and organization profiles with detailed interaction history: Capture a complete 360° view of interactions, feedback, issues, and commitments for every contact and group, keeping teams aligned and informed.
- Issue tracking and task management for follow-up and resolution: Log, assign, and resolve issues with customizable workflows and reminders, while maintaining a transparent commitment register for accountability.
Dashboard reporting for leadership, users, and contractors: Access leadership, program, and project-level views, and export NEPA and IIJA–ready reports in seconds for fast, audit-ready reporting.
Role-based access and permissions: Enable secure collaboration across internal teams, districts, and external partners or consultants, ensuring everyone works from a single source of truth.
Built-in email and SMS communications: Send targeted updates and notifications, with all correspondence automatically logged to stakeholders and projects for complete records.
Outlook add-in for seamless email capture: Pull emails directly from Outlook into the system to reduce manual entry and maintain a full history of project communication.
Geographic filters and segmentation: Target outreach by corridor, impact zone, or stakeholder cohort to deliver precise, relevant communications and engagement.
Social Pinpoint integration for online engagement: Connect Consultation Manager with Social Pinpoint, our sister platform for digital engagement, to capture all online inputs into a single system for analysis, reporting, and archival.
“We use Consultation Manager across multiple phases of projects, from development and business case studies to planning and design, right through to construction and post-construction phases. By analyzing our stakeholder data from previous projects, we gauge the effectiveness of our engagement strategies, identify what worked and what didn’t, and adapt our engagement plan for new projects.”
— Anthony Hogan, Senior Advisor Customer Service, Major Roads Projects Victoria
Example: Environmental Review
Log public comments, tag them by theme (e.g., noise, access, EJ), assign responses, and generate comprehensive, audit-ready comment-response reports for EAs and EISs in minutes.
Example: Capital Projects
Coordinate engagement across design, construction, traffic, and environmental teams. Maintain a shared interaction history and issue log to prevent mixed messages and stay aligned.
Example: Grants & IIJA
Track outreach metrics, participation, and engagement outcomes to demonstrate inclusive stakeholder involvement and meet reporting requirements for federal funding quickly and accurately.
How It Works
Streamline Engagement in 3 Steps
1 | Unify your data: We configure Consultation Manager to your specific projects, regions, and engagement taxonomy, consolidating all stakeholders, meetings, comments, and commitments into a single, organized system. This creates a complete, reliable record that teams across districts and agencies can trust.
2 | Operationalize engagement: Districts, consultants, and partners work from shared records and workflows, keeping everyone aligned. Assign tasks, track responses, and manage interactions consistently across phases, reducing miscommunication and ensuring smooth collaboration across teams and regions.
3 | Report with confidence: Export dashboards and documentation for leadership, NEPA compliance, and federal funding requirements on demand. Instantly generate audit-ready, defensible reports to satisfy internal stakeholders, regulatory agencies, and funding partners.
Security & Governance
Built for DOT Standards
Consultation Manager provides government-grade security, privacy, and access controls, with audit trails on every interaction and change. Your data is protected while remaining fully traceable and accountable.
Key security features include:
Role-based access and permissions: Control who can view, edit, or manage data across internal teams, districts, and external partners, ensuring secure collaboration while keeping the right information visible to the right people.
End-to-end encryption: All data is encrypted both at rest and in transit, safeguarding stakeholder information and project records from unauthorized access.
Comprehensive audit logs: Every action, update, and interaction is logged in detail, providing a full, traceable history for regulatory compliance and internal oversight.
Compliance with federal privacy and security standards: Consultation Manager adheres to federal guidelines and best practices, ensuring your data handling meets regulatory requirements and instills confidence with leadership and funding partners.